Join Our Team

Help us create a beautiful experience

Careers

Join our team of hospitality stars

We are always looking for superstars

If you want to make us part of your daily life, join our team. Our staff is committed to serving guests and to preserving our magical historic setting.  

  • Housekeeper/Kitchen Assistant
  • Hospitality Specialist and Event Coordinator

Housekeeper/Kitchen Assistant

This position combines a couple of roles to focus on cleanliness and safety. Our ideal team member:

  • Is flexible, with a positive and friendly attitude\
  • Communicates and effectively works with others as a team
  • Hard worker (climbing stairs and carrying 40-50 lbs)
  • Detail oriented, looks for items that need cleaning
  • Brings best self to work (drama-free lifestyle)
  • Follows written and oral instructions, takes initiative

Our housekeepers are part of our team that provides world-class guest service. You will assist guests when necessary. Duties include:

  • Waiting tables for breakfast
  • Dish washing and kitchen clean up
  • Housekeeping which includes rigorous movement, bending, lifting
  • Laundry, washing, drying folding and pressing linens
  • Setting up and taking down tables and chairs outdoors for events

Duties also will include food service, yard work and luggage handling. Pretty much anything that makes the place nicer.

POSITION DETAILS:

Part of tip pool shared by all team members
Part time-hours vary by season: summer-fall 40+ hours, winter-spring 15-25 hours
Days will vary but include weekends.
Shift hours will vary.
Must be willing to work evenings and holidays.
[Shifts are approximations and also depend on hotel needs - not guaranteed]

QUALIFICATIONS:

  • Previous experience in industry or position preferred.
  • Ability to lift 50-60 pounds.
  • Ability to climb stairs (three story building-no elevator).
  • Food Handlers Permit.

Hours per Week: Approximately 20-30/week until June then 40 + through October.   This position is: Seasonal
  


 Hospitality Specialist and Event Coordinator 

We are seeking a very special person to help us fulfill our mission of providing a unique, boutique hospitality experience that joins the stunning natural beauty of the Columbia River Gorge with local, sustainable, community-centered resources in an elegant, historic, retreat-like setting.

This position primarily ensures efficient and smooth operations for producing world-class guest service and satisfaction. Represents the hotel to the guest throughout all stages of the guest's experience from initial contact to check-out and beyond.

Hospitality Specialist

Ensure outstanding guest service and maintains a friendly, cheerful and courteous demeanor at all times. Resolve customer issues or problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.

Assists with hotel reservations, guest inquiries, guest arrival and check-in, light meal preparation, waiting of tables and serving food, beer and wine as well as end-of-day reports;
Assists with breakfast service, guest checkout, cleaning which includes but is not limited to cleaning rooms, sweeping, dishwashing, dusting, laundry, etc.
Performs other duties as assigned, requested or deemed necessary by management.

Event Coordinator

Responsible to ensure that all arrangements for events are accomplished in a smooth and professional manner. Respond to any group inquiry, checking space/rates in system and communicating to management for further follow up. Prepare, present and analyze event contracts by gathering guest information, determine & execute proper set up, specific guest needs, buffets, action stations, etc. 

Working closely with the team, responsible for the execution and delivery of all events, maximizing revenue, utilization of meeting space and working to achieve or exceed the defined budgeted revenues for hotel.

Requirements:

  • Food Handlers Permit
  • OLCC Service Permit
  • Computer literacy – using Hotel guest management computer program; MS Word, Excel, researching on the web, posting to social media etc.

Additional Duties:

Follows and readily accepts written and oral instructions, communicates with management for necessary adjustment in work schedules for the breakfast crew.

Additional Information:

Hours vary with business levels; this job is seasonal with potential for year-round. We are open 7 days a week, all year. Weekends are required.

You must be able to work in a busy environment and be able to “think on your feet”.

Prior kitchen experience is not necessary but preferred.

If you’re excited about serving people, enjoy learning and working with like-minded people this may be a great fit for you!

 


HOW TO APPLY

Application available here

Please email or stop by the address below.

The Historic Balch Hotel
40 South Heimrich Street
PO Box 5
Dufur OR 97021

We are changing the way business is done

Be a part of our vision

Mission:

The Balch Hotel is a unique, boutique hospitality experience that joins the stunning natural beauty of the Columbia River Gorge with local, sustainable, community-centered resources in an elegant, historic, retreat-like setting.

Our Values:

  1. Exceptional Hospitality
  2. Elegance and Beauty
  3. Connection and Community
  4. Sustainability and Environment
  5. Creativity and Possibility

Vision:

We are a regional destination that magnetizes visionary thinkers and leaders who need a place to relax and restore themselves. We provide amazing experiences of reconnection that allow our hotel, retreat and wedding guests’ lives to flourish. We embrace a new model for sustainable, collaborative, visionary business that honors work/life balance. 

 

40 South Heimrich, Dufur, OR 97021, United States  
P: (541) 467-2277  
E: info@balchhotel.com